Trakken Web Services GmbH (hereinafter referred to as „Trakken“) takes data protection issues very seriously and wants to ensure that your privacy is protected when using the websites of Trakken Web Services GmbH. We therefore only record, process and use your personal data with your consent or when a legal regulation permits this. In the following, we will explain which of your personal data we record, store and use and for what purposes, and for which recording, storage and usage you are giving your consent.
1. Personal Data
Personal data are data that contain information about the personal or material circumstances of a particular or determinable customer. These include, for instance, name, email, address, gender, date of birth, telephone number or even age.
2. Purposes for the Recording and Storing of Personal Data
We require your personal data for the following purposes:
- if you request information such as case studies, guidelines, product summaries or similar from Trakken;
- to be able to transmit suitable products or services via email,
- to be able to answer your questions,
- to enable participation in prize draws and to be able to offer a prize
- to enable order and delivery of our newsletter via email (if requested by you).
- improving the products of Trakken
- your internet address (IP address),
- browser type and version,
- web page or advertising campaign from which you are directed to us (referrer URL),
- operating system used,
- web pages of Trakken that you are visiting,
- date and time of your access.
4. Google Analytics
The web pages of Trakken use Google Analytics, a website analysis service provided by Google Inc. („Google“). Google Analytics uses so-called cookies, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address, but in a shortened version without the last octet) are transmitted to a server of Google in the USA, where they are then stored. Google will use this information so as to evaluate your use of the website in order to compile reports about the website activities for the website operator and to be able to provide other services in relation with the use of the website and the use of the internet. Google will also transmit such information to third parties, if need be, in as far as this is legally required or in as far as third parties process such data on behalf of Google. Google shall under no circumstances connect your IP address with other Google data. You are able to prevent the installation of cookies by setting your browser software correspondingly or you can deactivate cookies directly via the page http://tools.google.com/dlpage/gaoptout?hl=en Google Analytics; however, we must point out to you that in this case not all functions of this website may be usable to the fullest extent. By using this website, you are declaring your consent for the processing of the data captured relating to you by Google in the manner and for the purposes as described above. The data capture and storage may be revoked at any time taking effect for future use in accordance with § 5 of this data protection declaration.
5. Objection, Correction and Deletion of Data
You may revoke your consent which you have given us for the use, processing and transmission of your personal data for marketing purposes (e.g. electronic newsletter or submittal of offers) or for other purposes, at any time without the need to adhere to any particular form or notice period, becoming effective in the future. You are in addition entitled – in as far as we use your data within the legally permissible framework, for example for sending you marketing material in the post, to object to this type of use. You are also entitled to demand the correction of your data, should the data turn out to be incorrect. In all of these cases please contact: Trakken Web Services GmbH, Zirkusweg 1, 20359 Hamburg, Germany, Phone: +49 (0)40-284536700, Fax: +49 (0)40-284536799, Email: email@example.com. In the event of revocation we shall delete your data and shall abstain from sending you any further marketing material.
6. Transferring Personal Data to Third Parties
To process your request for information it may occasionally be necessary to transfer your personal data to third parties. The data transmitted to third parties shall be exclusively used by them for the purpose of fulfilling their obligations or tasks. A transmission to governmental institutions or the authorities only takes place within the scope of mandatory national legal requirements.
7. Duration of the Data Storage
Your personal data shall be stored as long as we have your consent for the use of the data for marketing purposes. Occasionally, data storage beyond this point in time may be required due to legal obligations.
8. Data Security
We have put in place technical and organisational security measures in order to protect your data, in particular in order to protect against loss, manipulation or unauthorised access. We regularly adapt our security measures to keep up to date with technological progress.
9. Data Security and Storage on TrakkBoard
So as to achieve faster access to the data within the TrakkBoard, some of the data which arrive via linked interfaces are stored temporarily and are cached at Trakken. This storage is only for a limited amount of time and all data are subsequently deleted.
You are entitled, free of charge, to request information about the data that we store about you at any time. Should your data be incorrect or have been stored wrongfully, we shall be happy to correct, block or delete the data. Please also inform us as soon as there are any changes to your personal data. Please send your requests for information, any questions, complaints or suggestions regarding data protection by post to: Trakken Web Services GmbH, Zirkusweg 1, 20359 Hamburg, Germany or via email to: firstname.lastname@example.org.
11. Usage of Personal Data for Marketing Purposes
Based on the data stored about you, Trakken shall send you suitable information and product offers. You will only receive newsletters and emails from third parties with suitable offers if you have given us your express consent for this. You give your explicit consent for the storage of your personal data that are captured when using our website/web pages for the purpose of the aforementioned marketing. Should you no longer be willing to give your consent, you may revoke it at any time in accordance with § 5 of this data protection declaration.
By confirming this data protection declaration you agree to the use of your data in accordance with the aforementioned conditions.